Complaints

We’re Here to Put Things Right

At Yorkshire Logistics Car Sales, your satisfaction means everything to us. If something hasn’t gone as expected, we want to hear from you. Our team is committed to resolving issues quickly, fairly, and professionally, ensuring you feel supported every step of the way.

Complaints

At Yorkshire Logistics Car Sales, we take every complaint seriously and view them as an opportunity to improve our service. While we always strive to provide 100% satisfaction to every customer, we understand that there may be occasions when things do not meet your expectations.
If you feel dissatisfied for any reason, you have the right to raise a complaint. We commit to investigating all complaints promptly, thoroughly, and fairly. Our experienced team will carefully review your concerns, provide clear communication throughout the process, and work diligently to reach a resolution that restores your confidence in our service.
We value the trust our customers place in us, and we are dedicated to ensuring that every issue is handled professionally, transparently, and with respect. Your feedback helps us maintain high standards and continue improving the customer experience.

How to Make a Complaint

Email: Send full details of your complaint to complaints@asyorkshirecarsales.co.uk.

Phone: Call us on [insert phone number] and speak with a member of our management team.

Our Customer Say

We stand behind every car we sell with dependable warranties, clear terms, and a team that’s always ready to help. Our goal is simple: to give you confidence, protection, and complete peace of mind from the moment you drive away.

I bought my first car from Yorkshire Logistics Car Sales and couldn’t be happier. The team was honest, patient, and really helped me choose the right vehicle. No pressure, no hassle — just genuine advice. My car runs perfectly, and the warranty gives me great peace of mind. Highly recommended!

Sarah L.Entrepreneur

I had some repairs done and the service was outstanding. They explained everything clearly and kept me updated throughout. It’s rare to find a dealership that truly puts customers first, but these guys do exactly that. I’ll definitely return for my next car.

James R.Builder